President’s Message Fall 2020                                                                                      

In words attributed to a pithy and wise person,

“Continuous improvement is better than delayed perfection.”
– Samuel Clemens (aka Mark Twain)

Kaizen is a Japanese philosophy and when taken literally it means change (kai) to become good (zen). There is a distinction between innovation, a radical form of change, and Kaizen, a continuous form of change.  The key benefit of Kaizen is the ability to make small but continuous enhancements to our systems that they yield sustained improvements. Kaizen practices and philosophies are traditionally applied

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